Question: I have a complaint about odor?

Answer: Contact the Authority with your complaint and we will do everything we can to solve the problem at hand. We do work around the clock at preventing odors from the plant, but sometimes they do occur. If you would like, please provide your contact information to whomever you speak to at the Authority.



Question: I have a question about my water/sewer bill?

Answer: If you have a question about your sewage bill, please contact our billing department at (412) 673-0850. They are available Monday through Friday from 8:30 a.m. until 3:30 p.m.

** Please note that the Authority does not handle water bills; the Municipal Authority of Westmoreland County is your water provider. If you have a question about your water bill, you can find their contact information by visiting their website here.



Question: What is the Act 537 Plan?

Answer: The Pennsylvania Sewage Facilities Act (Act 537) was enacted to correct sewage disposal problems and to help treat wet weather flows. For a detailed overview of the Act 537 Plan, you can read the following article written by the Pennsylvania DEP:  Act 537 Overview